At Auto Glass Clinic, your privacy is important to us. This privacy policy explains how we collect, use, and protect your information when you visit autoglassclinic.com, and how we handle any information you provide through our lead forms.
1. Information We Collect
When you visit our website, we may collect the following types of information:
- Personal Information: When you submit a form on our site, we collect your name, phone number, email address, vehicle details, and preferred contact time.
- Website Analytics Data: We use Plausible Analytics and Google Analytics to track general usage patterns and improve the experience of our website. These tools collect anonymized data such as pages visited, time on site, browser type, and location (by region/city), but do not use cookies or store personal identifiers.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Contact you to schedule windshield replacement or repair services
- Improve our website and marketing performance
- Analyze website traffic and user interaction for internal use only
3. How Your Data Is Shared
We are committed to protecting your privacy. We do not sell, rent, or share your personal information with any third parties for their own marketing or promotional purposes.
The information you provide through our forms is used exclusively by the Auto Glass Clinic team to respond to your inquiries and to schedule and manage your service appointments. This data is securely transferred to our internal customer relationship management system so our staff can provide you with direct assistance.
Specifically, any mobile phone number you provide for text message (SMS) communications will be used solely for sending you appointment confirmations, service updates, and information directly related to your service request. We will not share your mobile number with any unaffiliated third parties.
Your non-personal analytics data is processed by Google and Plausible Analytics according to their respective privacy and data handling practices to help us improve our website.
4. Your Rights
You may request to:
- Access, correct, or delete any personal data we have about you
- Opt out of being contacted for promotional or service-related follow-ups
- Request a summary of how your information has been used
To make any requests, please contact us at:
📧 info@autoglassclinic.com
📞 (602) 285-1000
5. Security
We use secure connections (SSL) and trusted third-party platforms to protect the data you submit.
6. Policy Updates
We may update this privacy policy as our website and services evolve. Please check this page periodically for changes.